We are committed to delivering your Healthy Scalp & Hair products safely and on time.
Orders are processed within 1–3 business days (excluding weekends and holidays).
During promotions or high-volume periods, processing times may be slightly extended.
Standard Shipping: 5–10 business days (depending on location)
International Shipping: 7–15 business days
Shipping timelines may vary due to customs clearance, courier delays, or external factors beyond our control.
Shipping fees are calculated at checkout.
Free shipping may be available on qualifying orders or promotions.
Once your order ships, you will receive a confirmation email with tracking details.
We want you to love your products. If something isn’t right, here’s how we handle returns:
Returns must be requested within 7 days of delivery.
Products must be unused, unopened, and in original packaging.
Proof of purchase is required.
Opened or used products
Sale or promotional items
Gift cards
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.
Approved refunds will be issued to the original payment method.
Refund processing may take 5–10 business days, depending on your bank.
📧 For all shipping or return inquiries, contact us at support@healthyscalpandhair.com